Frequently Asked Questions
Everything you need to know about your favorite bubbly prebiotic soda.
What exactly is poppi?
Poppi is a delicious, low-sugar prebiotic soda made with apple cider vinegar and fresh fruit juice to support your gut health without sacrificing flavor.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to follow your bubbles to your door.
Do I need to refrigerate my poppi?
Poppi is shelf-stable, but for the best tasting experience, we highly recommend drinking it chilled or pouring it over ice.
What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged, please contact our support team within 7 days for a replacement or refund.
Is poppi vegan and gluten-free?
Yes! All poppi flavors are 100% vegan, gluten-free, and non-GMO, making them a great choice for various dietary needs.
Can I manage my subscription easily?
Absolutely. You can swap flavors, skip a delivery, or cancel your subscription at any time through your account portal on our website.